Refund & Cancellation

We are incredibly confident in the quality of our recruitment AI engine. If you purchase the RGJobs PRO Pass (₹199) and our AI analyzer fails to identify at least 3 missing keywords to help improve your resume matching score, you are entitled to a full refund:

• Timeframe: Refund claims must be submitted via email within exactly 3 days (72 hours) from the date and time of transaction capture.
• Condition: The candidate profile must have been evaluated against at least one curated job listing on our platform.
• No Questions Asked: We will process your return immediately upon verification of the AI output—no arguments, no fine print.

Occasionally, payment gateway network timeouts can cause transaction anomalies:

• If money is debited from your bank account but your RGJobs account fails to upgrade to PRO within 10 minutes, our payment processor (Razorpay) initiates an automatic reversal.
• Double payments caused by rapid-clicking are automatically refunded back to your original source account.
• All merchant-side failed payments are settled automatically within 5 to 7 business days depending on your bank's clearance cycles.

We have made claiming your refund incredibly simple. You do not need to call any customer support centers:

1. Write an email to our core team at rgjobsupdate@gmail.com.
2. Use the subject line: PRO Refund Request - [Your Full Name].
3. State your registered email address and attach your payment receipt or Order ID.

Once received, our finance team will audit the transaction details and credit the amount back to your original source (UPI, Credit/Debit Card, or NetBanking) within 48 hours.